Easily Access Another Computer Remotely using CrossLoop
6 Comments By Tal Siach on November 18th, 2007 in Laptops and Computers
Have you ever tried to help someone with a computer problem?
“Go to start then programs then look for the red icon…, no, no, start again not program files, programs…”. This is one of the many phrases that I use when trying to help a friend or a family member over the phone with their computer problems.
It can be very frustrating for both sides when one is attempting to explain to the other how to install software, connect to the Internet, find a missing file, and so many more. The one who is in need of help doesn’t understand what to do, while the other is losing their patience as the conversation progresses.
There is a great solution for this problem, and it’s an online remote software called CrossLoop.
CrossLoop is a FREE Secure Screen Sharing utility software that is designed for people of all technical skill levels. It is simple to use and very secure. The software will not work unless you actually run it.
This Software extends the boundaries of VNC’s traditional screen sharing by enabling non-technical users to get connected from anywhere on the Internet within seconds without changing firewall or router settings. It only takes a few minutes to install and no sign up is required.
Using CrossLoop you will able to connect any two PCs in the world. The CrossLoop has image quality control, and files can be easily transfered from one computer to another using its Drag and Drop surface.
CrossLoop requires Windows 98 or later, 128 MB RAM or greater, 2 MB hard drive space and a broadband Internet connection. You may download it free here.
For those that have experienced previous frustration such as I, this application is a great solution. The only thing you have to worry about now is that you must explain to your friends or family how to install it, so you would be able to assist them remotely next time a problem occurs.
Via:How To Geek
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November 18th, 2007 at 6:49 pm
yipee..This is fun..
November 19th, 2007 at 12:40 am
This is fantastic! I have to help people all the time, especially my poor befuddled parents. I will definitely try this. Thank you so much for sharing this! This will definitely make my life easier. Now, if only I could install it on their computer remotely…
November 19th, 2007 at 12:43 am
Tal, I have a question…. how do we know it’s safe and secure?
November 19th, 2007 at 7:42 pm
Hi Rony John and Neece, it’s great to see you again.
@rony john: I agree this is much easier then a long conversation over the phone.
@Neece: I am glad you have a use for this service.
Also, CrossLoop mentions security is build into all aspects. Data sessions are encrypted at both ends and require a random 12 digit code. In addition, permission is required prior to every sent image.
Besides that, I have tried CrossLoop. It worked great and seems very secure to me.
Hope this helps,
November 22nd, 2007 at 1:57 am
Update: I’ve tried it now, and it works great! It’s easy too. Which is really necessary. Thanks Tal, yes, it helped.
November 22nd, 2007 at 2:28 am
Hey there Neece,
I am really glad that it worked out for you. Thanks for coming by again.