Posts Tagged ‘customer service experience’

WIIFM (What’s in it for me)?

3 Comments By Meir Warcel on August 9th, 2007 in Customer Experience
WIIFM (What's in it for me)?

I remember the last time I went shopping for a laptop. As soon as I inquired about the various models being offered, I was ambushed by the different sales people at the store. After one of them caught my attention he began informing me about the Intel versus AMD processor, DDR versus DDR2 memory, and 40/60/80 GB HD…

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